Senior Retirement Fund Administrator

Job Summary

Efficiently complete all administration processes required in the effective running of Retirement Funds, ensuring accurate record keeping and compliance with regulatory requirements. This role aims to safeguard members’ interests, support the fund’s operational integrity, and facilitate transparent communication between the fund and all stakeholders.

Qualifications and Experience:

• B Com or similar would be an advantage
• Proficient in Microsoft Excel (V-Lookups, Pivot Tables etc), Word
• Knowledge of Everest operating system would be an advantage
• At least 4-years experience in Retirement Fund Administration

Skills required:

This position requires an energetic person who is able to work well within a dynamic team.

The following skills are a must:

• High standards of accuracy
• Ability to multi-task
• Ability to meet monthly deadlines
• Attention to detail

Details of duties:

Ensure professional and timeous communication with clients and members

Manage own portfolio of clients, including:

• Reconciling client schedules and updating member records on Everest
• Data validation – updating member information on the system
• Processing Investments and Disinvestments
• Processing member switches
• Applying for tax directives from SARS
• Processing of benefit claims
• Processing of Section 14 transfers / individual transfers
• Preparation ad-hoc reports
• Assist in preparation of audit information

Data management: Accurately enter and maintain member data in fund systems

Process Monthly Updates through updating of membership contributions monthly

Member and stakeholder communication: Serve as a point of contact for members, beneficiaries, and employers. Respond to inquiries

Process all claims and other exits while adhering to all claim processes and procedures

Transfers in/out/bulk – In respect of transfers in/out, ensure that ROT (Recognition of Transfer) are dispatched to transferee funds

Effect investment switches as per the GIB investment switches workflow

Create EFT initiating an electronic transfer of money between bank accounts

Management and performance fees – payments to the fund manager or investment advisor.