Claims Negotiator

JOB DESCRIPTION

CIA Building Insurance part of the worldwide Hannover Re Group and one of the largest Underwriting Managers in South Africa, is currently looking for an experienced claims negotiator to join our claims team in Bedfordview.

At CIA we pride ourselves on providing outstanding customer service and
having amazing staff is how we achieve this. We offer a stable and family-oriented work environment, great compensation (which includes benefits
such as pension and bonus) and the opportunity to learn and study further.

The ideal candidate’s key performance areas will be:

All aspects of claims handling including, but not limited to:

• New claims registration
• Assess merits of claim in terms of policy wording
• Appointment of contractors/loss adjusters
• Authorisation of claims/ drafting of rejection letters
• Requests for claims payments
• Liaison with brokers and service providers

Behavioural dimensions:

• Attention to detail
• Deadline orientated
• Strong admin skills with an ability to prioritise workload
• Good interpersonal skills
• Assertive
• Ability to work under pressure

Candidate Requirements:

• Education: (not negotiable) Matric
• Commercial claims experience of at least 2 – 10 years, preferably at a UMA or insurer.
• Short-term Insurance qualifications will be an added advantage
• Being FAIS compliant will be an added advantage
• Fluency in English and Afrikaans
• Computer Literacy (MS Word, Outlook and Excel)
• COVID 19 Vaccination Certificate

Remuneration:

Annual Cost to Company package inclusive of a performance-based
bonus: Negotiable based on experience
Pension scheme and Group life insurance

To apply please email your CV to marc@cia.co.za

CIA is underwritten by Compass Insurance Co. Limited (awarded an A + rating by Global Credit Ratings), a subsidiary of the Hannover Reinsurance Group -the third largest reinsurer in the world. CIA is part of the Lireas Holdings Group of companies, which in turn is a wholly owned subsidiary of the Hannover Reinsurance Group Africa Limited.

Commercial & Industrial Acceptances (Pty) Ltd Registration No: 2000/019340/07 is an authorised Financial Services Provider No: 13890 acting as an Underwriting Managing Agent for Compass Insurance Company Limited Registration No: 1994/003010/06 Compass’s Financial Services Provider No: 12148