Commercial Underwriter (JG 8)

Santam’s Intermediated Business’ division currently has an exciting opportunity available for a Commercial Underwriter (COE), who will be based within the Commercial Contact Centre. (Bellville)

Job
Work in this job family stream is concerned with managing commercial risk by providing specialist technical underwriting advice. COE is a highly technical role with strong client focus. The key focus is on underwriting new and existing business to maintain profitability while also creating a platform to aid the growth process.

Principal Accountabilities

• Effective underwriting of complex risks (new business, renewals, ad-hoc)
• Identifying re-insurance and appropriate action
• Effective screening actions
• Providing quality and correct feedback on high level technical queries
• Working within higher level mandates
• Ownership of non-standard commercial products
• Negotiating with internal and external clients
• Building and maintaining relationships at various levels within the organisation including CCC, Distribution and HO underwriting
• Strong retention (profitability and growth) focus

Qualifications and Experience

A minimum of 5 years underwriting experience within a short-term Commercial insurance industry required.

• Grade 12
• IISA professional membership (licentiate / associate)
• FAIS compliant: 120 credits on NQF level 5 (Commercial Lines)
• Proficiency in MS Word and Excel
• Santam Commercial product training (SMK’s)
• Regulatory Examination (RE)
• Extensive commercial short-term insurance knowledge• Risk Identification and Assessment programme (RIA)
• A good understanding of contact centre processes, SLA’s and commercial quoting tools.
• Meet the required mandates to fulfil the role as described (May require further formal assessment)

Skills

Good communication and negotiation skills
Strong client service orientation
Strong analytical skills
Ability to work under pressure
Strong sense of self-management
Strong relationship building and network skills (internal and external parties)

Competencies

– Delivering results and meeting client expectations
– Ability to cope with conflicting demands and to prioritise tasks
– Ability to influence
– Enterprising and commercial thinking
– Deciding and initiating action
– Relating and networking
– Analysing
– Applying expertise and technology
– Achieving personal work goals and objectives
– Continuous professional development
– Researching
– Planning and organising
– Writing and reporting
– Following instructions and procedures

About the Company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and while based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of insurance good and proper. We’re about people. People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the divisions Employment Equity targets.

To  Apply for the Vacancy

Internal applicants only

Please send your CV, Matric Certificate, and all other qualification

certificates to recruitmentsmangele@santam.co.za with subject line:

CoE Commercial Underwriter.

Ensure your application specifies the following:

• Total years of commercial underwriting experience
• Years of commercial underwriting experience at Santam
• Total years of service at Santam

Closing Date

Santam is an authorised financial services provider (licence number 3416).