Technical and Renewal Specialist

Purpose of Position:

  • Drive renewal and retention rates.
  • Cultivate processes around renewals.
  • Understand the trends in and around renewal activity in order to promote growth and retain business by being market related.
  • Assist in driving policy retention.
  • Be a proactive early risk detector, risk mitigator and problem solver.
  • Act to identify risks within the business through technical advice, analysis and review.

Primary Responsibilities:

  • Manage the different facets of renewals.
  • Prepare renewal suggestions and submit to underwriting department for processing.
  • Analyse loss ratios, risks and claims history.
  • Refine renewal strategies to facilitate organic growth.
  • Keep abreast with underwriting guidelines and limits in order to ensure that the company adhere to binder regulations.
  • Engage with key decision-makers to align the renewal process with the company’s strategy.
  • Maintain and report on organic growth.
  • Provide technical advice to management and the Underwriting and Claims Teams.
  • Responsible for the Technical Training of all teams on the company’s various binders.
  • Review claims & underwriting processing done on binders to ensure compliance with all statutory or legal requirements.
  • Keep up to date with latest insurance legislation and publications to inform management regularly.
  • Ensure that risks that may arise from compliance requirements are well understood by the management team.

Secondary Responsibilities:

  • Communicating and interacting effectively with people at all levels.
  • General Administration: Attend to general administrative tasks associated with technical & renewal matters, insurance administration, audit, due diligence etc.

Qualifications: 

  • Essential – RE5 Certificate
  • Full Qualification on NQF4 or NQF5 level, recognised by the FSCA will be beneficial

Experience:

  • Computer literate (MS Excel & MS Outlook)
  • 10+ years’ experience in short-term insurance underwriting
  • Strong leadership, communication and risk expertise
  • Expert in short term insurance, including policy wording, policy documents and industry related legislation
  • Experience in underwriting risks by analysing the risk and proactively applying the relevant underwriting

Internal Compliance Officer

Brokerage division holds several brokerage licences across the world through its joint ventures and partnership companies. With over 300+ million total executions and $1,2 Trillion annual transactions volume so far, GKG has become one of the best-know brokers in the world.

This role will work for the global brokerage business line of Global Kapital Group. For our growing organization, we are looking for a Compliance Manager to join our growing South Africa/Johannesburg team.

Job Description

  • Assesses and monitors the compliance risks associated with the company’s business activities, operations, and products and services,
  • Track, research global laws and regulations and compliance control requirements of key countries,
  • Support Head of Compliance to identify all related compliance issues of responsible areas,
  • Providing feedback and insight on products and services to be promoted in related countries
  • Assuring that all duties are performed in accordance with compliance regulations, processes, and procedures.
  • Works with other areas to ensure integrated compliance where necessary,
  • Work with Legal department to stay abreast of changes in laws and regulations and recommend appropriate changes to ensure that ops adapt to comply with these changes,
  • Checking compliance reports by global affiliates,
  • Working with Senior Managers, Lines of Businesses & other departments to ensure ongoing compliance with AML Standards, KYC and other regulatory requirements,
  • Collecting and documenting data including KYC information and Transaction data,
  • Candidate will work closely with business and legal professionals, and thus, the ability to build relationships is essential,
  • To provide another relationship with services.
  • With experiences both FSCA and JSE are the plus.

Qualifications

  • Bachelor’s Degree required (preferably in Law).
  • Master’s degree a plus,
  • 5+ years of relevant experience in Compliance, especially AML, onboarding activities, financial sector is an advantage,
  • Highly organized and detail oriented; able to solve complex problems in a collaborative manner,
  • Familiar with financial services, securities rules and regulations,
  • Ability to communicate effectively with all levels of management in various business areas, written and verbal forms,
  • Ability to identify regulatory issues and work independently to develop solutions,
  • Self-directed and motivated,
  • Fluent and professional level of English a must,
  • Detail oriented,
  • Motivated, energetic, and eager to learn new tasks and skills,
  • Defining indicative remuneration is min R35.000.

Head of Motor

Safire Insurance Company Limited is a licensed non-life insurer and authorised financial services provider [FSP no:2092], founded in 1987, with their head office based in Pietermaritzburg.

Safire Insurance is currently looking for a Head of Motor to join their Head Office in Pietermaritzburg.

THE POSITION

  • Manage the claims portfolio: motor.
  • Oversee the short-term motor own damage and motor third party liability pillars, procurement, assist with wording and rating of motor risks.
  • Manage and report claims costs and procurement.
  • Monitor and report claims cost saving strategies.
  • Manage and develop claims processes and strategies.
  • Manage and report on service provider performance and costings.
  • Effectively contribute towards the management of the Claims department.
  • Provide technical advice and support to the claims team falling within the motor claims portfolio.
  • Assist in handling clients and brokers complaints and appeals in a professional manner.
  • Ensure the claims team expectations are achieved through continuous supervision and management.
  • Develop and maintain a professional working relationship with clients and brokers.

MINIMUM QUALIFICATION

  • Matric/Grade 12.
  • Bachelor’s Degree in Business or relevant field (essential).
  • A full qualification in Short-term Insurance (advantageous).
  • RE5 (advantageous).
  • Proficiency Office 365 (Outlook, Word, Excel and Teams).
  • Very strong Excel skills (Super user).

EXPERIENCE

  • Management and business experience.
  • Working knowledge and understanding of statutory and legislative requirements Short-term Insurance Act/FAIS/Fit and Proper etc (advantageous).
  • Claims experience (advantageous).

SKILLS AND PERSONAL ATTRIBUTES

  • Excellent communication skills in English and Afrikaans.
  • Excellent problem-solver with the ability to work effectively under pressure.
  • Excellent written and verbal communication.
  • Effective time management skills.
  • Ability to lead and manage a team.
  • Strong analytical skills.
  • Strong organisational skills and ability to prioritise work-related tasks.
  • Must be able to work under pressure.
  • Good understanding of Short-term insurance procedures.
  • Understanding of claims process management.
  • Technical knowledge of product wording and contracts.

KI Cat2 position

CAT 2 KI TO OVERSEE ELEMENTS

MUST BE REGISTERED AT THE FSCA

TO START AS SOON AS POSSIBLE

SALARY NEGOTIABLE (MARKET RELATED)

Minu Financial Services are currently recruiting for a Key Individual within the Financial Services industry. The Key Individual will be responsible for managing and overseeing its activities related to the rendering of financial services as a Category 2 with a 2.5, 2.7 and 2.13.

The key responsibilities and duties include, but are not limited to: ensuring the firm complies with applicable laws and statutory obligations; ensuring the FSP has Policies & Procedures in place; ensuring compliance with the General Code of Conduct and with the Fit & Proper Requirements; Fulfilling contractual obligations as per the agreements; managing and overseeing of the Firm’s team members rendering the FSP’s financial services, including those persons under Supervision; and ensuring the business processes are in place and Firm’s operational ability is sustainable; and, ensuring the firm complies with applicable laws and statutory obligations.

Requirements:

  • 2.5 – Shares
  • 2.7 – Debentures and Securitized Debt
  • 2.13 – Long Term Deposits
  • Undergraduate degree, with honours
  • Minimum NQF Level 5 in Finance, Business and/or Wealth Management
  • Minimum 5 years FSP management experience
  • RE1 Exam required
  • RE5 Exam required
  • RE3 Exam required
  • Class of Business experience in Investments and Structured Deposits
  • CPD required Skills
  • Exceptional written, oral, and presentation communication abilities
  • Sectoral experience
  • Attention to detail
  • Excellent organizational, multi-tasking and time management skills with demonstrated ability to work efficiently and meet tight deadlines
  • Strong interpersonal skills and ability to work effectively with large, culturally diverse teams at all levels
  • Excellent oral and written communication skills in English are required, including a demonstrated ability to communicate ideas clearly and confidently
  • Computer literate
  • Excellent knowledge of financial markets and instruments. Competencies
  • Self-starter and initiator
  • Honesty and integrity
  • Competitive and creative
  • Results orientated
  • Strong management skills
  • Work Remotely

Please send updated CV with Qualifications to bronwyn@minufs.co.za or natalie@minufs.co.za

 

Underwriter

Brokoop Insurance Brokers is a licensed Short-term Insurance brokerage, founded in 1969, with their head office based in Pietermaritzburg.  Brokoop is committed to offering a personal level of service to all their clients and it is this commitment that has empowered them to continue growing and developing.

Brokoop is currently looking for an Underwriter to joint their Head Office in Pietermaritzburg.

THE POSITION

  • Provide full administrative backup to the broker.
  • Quality control.
  • Identification of corrective action on renewals, endorsement etc.
  • Policy endorsement and processing thereof on system.
  • Attending to policy queries with insurers and clients.
  • General administrative duties.
  • Ensure strict SLA’s are adhered to in terms of turnaround time.
  • Providing quotes on existing policies.
  • Maintaining daily diary.
  • Load new policies.
  • Provide qualitative service levels to internal and external clients.

MINIMUM QUALIFICATION

  • Matric/Grade 12.
  • A full qualification in Short-term Insurance.
  • RE5 (advantageous).
  • Working knowledge and understanding of statutory and legislative requirements Short-term Insurance Act/FAIS/Fit and Proper etc (advantageous).

EXPERIENCE

  • Excellent administration skills.
  • Excellent time management skills.
  • Effective communication and interpersonal skills.
  • System knowledge and skills.
  • Detail oriented and well organised.
  • Logical thinker and analytical skills.
  • Must be able to work independently and under pressure.
  • Ability to work accurately and attention to detail.
  • Good understanding of short-term procedures.

SKILLS AND PERSONAL ATTRIBUTES

  • Excellent administration skills.
  • Excellent time management skills.
  • Effective communication and interpersonal skills.
  • System knowledge and skills.
  • Detail oriented and well organised.
  • Logical thinker and analytical skills.
  • Must be able to work independently and under pressure.
  • Ability to work accurately and attention to detail.
  • Good understanding of short-term procedures.

If you have what it takes, please send a detailed cv to cv@brokoop.co.za .  Please indicate salary requirements on application as well as a recent head and shoulder photo.

While we would like to respond to every application, should you not be contacted for this position, please consider your application unsuccessful.

Administrative Assistant

Galileo Asset Managers is looking for a self-managed, self-motivated, and coachable individual to join as an administrative assistant. The role incumbent will assist the Investments Operations Specialist with administrative tasks in respect of managing client portfolios. The successful applicant must be a focused individual who follow an orderly, detailed and systematic approach to work, with a high level of accuracy whilst also able to work under pressure. The successful applicant must be a self-motivated individual with clear and concise communication skills in English – verbal, writing and telephone, and be able to work in a team.

The successful applicant must maintain best practice standards and comply with all present and future statutory and regulatory requirements regarding specific financial products, personal character qualities, qualification requirements, experience requirements and professional conduct.

Behavioural Competencies

  1. Fiduciary sense
  2. Ethics
  3. Integrity
  4. Ownership of responsibilities and tasks
  5. Self-starter and self-motivated
  6. Intellectual Curiosity
  7. Ability to work under pressure and deadlines
  8. Ability to work with a range of personalities, especially impatient and egotistical ones
  9. Risk Management and Admitting mistakes (Avoiding Fat Finger errors)

Technical Competencies

  1. Attention to Detail
  2. Superior Numeracy
  3. Articulate Complexity in a simple way
  4. Computer literacy in Excel, Word and Office is critical

Minimum Qualifications/ Requirements

  1. Matric Certificate
  2. A relevant financial services industry degree: BCom, BA
  3. Administrative experience of at least 2 years
  4. Must be a South African citizen

Please forward your CV and proof of qualifications to the practice manager in JHB, Gerda van der Linde: gerda@galileocapital.co.za before 25 January 2022.

Administrator and Claims Handler for non-life BROKERAGE

Responsibilities:

  • Commercial and Domestic Claims Handling
  • Assisting in arranging roadside assistance or any other emergency assistance
  • Gathering all relevant supporting documents to further the claims process
  • Daily follow up on claims process with the Insurer and regular feedback to clients until claim is finalized.
  • Improving turn-around times on claims by delivering service excellence.
  • Ensure that claims item is deleted with Insurer after finalization of claim.
  • Ensure adherence to claims & underwriting guidelines according to Standard Operating procedures.
  • Data capturing, ensure data integrity on all systems, and drawing of reports.
  • Attend to general correspondence and e-mails to Insurers according to company standards.
  • Attend to client queries where it is required.
  • Assist clients any claims or underwriting related problems and ensure they are resolved.
  • Policy Administration including review, renewals, amendments and maintain ongoing instructions and client portfolios.
  • Receive and execute tasks and instructions via email, electronic voice, and telephone.
  • Obtaining and negotiating of quotes / premiums and doing product and cover comparisons.
  • Drafting and ensuring FAIS compliance on policies for renewals and new business.
  • Needs analysis done by site visits or from photos
  • Policy wording analysis and research.
  • Client educational notes and newsletters
  • Other duties as may be required from time to time.


Qualifications & experience

  • Short Term Insurance Qualification NQF 4
  • Regulatory Examination Passed (RE 5)
  • Minimum 10 years experience working in Commercial Lines (Motor/Non-Motor). Ideally other product type knowledge e.g. CAR, Specialist Liabilities, Cyber, D&O, Motor Traders, Assets type Personal lines etc.
  • Must have broker environment experience. No candidates still under supervision
  • Use of Excel/Word/MS Outlook, email etiquette. Good written and telephone communication skills.
  • Ability to work unsupervised. Work from home, meeting 1-2X per week, own transport essential

Salary negotiable on experience.

Preference will be given to candidates who can start immediately.

Underwriter

We are looking for a senior underwriter with at least 5 years’ experience. The candidate must be registered as a representative without being under supervision. A full NQF4 qualification and COB in short term insurance (personal and commercial lines) are required as well as a minimum of 5 years experience in a broker environment. The candidate will assist in renewals and amendments on all the policies.

 

Administrator – Life Insurance/Health Department

Vacant position – effective 01 March 2022.

Grade 12 and experience in the insurance industry compulsory. NQF 5/industry credits and RE 5 examinations advantageous. Excellent admin skills and fluency in Afrikaans and English is required. Candidates must be able to work in a well organized manner.

If not contacted by 31/01/2022 the application was unsuccessful.

Business Administration

AdminBox, (FSP 50327) is an authorized underwriting management agency, specializing in personal and commercial short- and long-term insurance solutions.

We provide fully remote administrative support to small and medium start-ups as well as going concerns, overseeing all backend business processes, thus enabling you to focus your resources and efforts on front end matters. Our experience and network of partners gives us the strategic edge to tailor solutions to the unique requirements of our customers regardless of where they are on their business journey.

Entrepreneurship is inherently challenging; your business administration does not have to be. Contact us at info@adminbox.co.za or bronwyn@adminbox.co.za  to see how we can help you.

AdminBox: Your admin, our business.