Responsibilities:

• Commercial and Domestic Claims Handling
• Assisting in arranging roadside assistance or any other emergency assistance
• Gathering all relevant supporting documents to further the claims process
• Daily follow up on claims process with the Insurer and regular feedback to clients until claim is finalized.
• Improving turn-around times on claims by delivering service excellence.
• Ensure that claims item is deleted with Insurer after finalization of claim.
• Ensure adherence to claims & underwriting guidelines according to Standard Operating procedures.
• Data capturing, ensure data integrity on all systems, and drawing of reports.
• Attend to general correspondence and e-mails to Insurers according to company standards.
• Attend to client queries where it is required.
• Assist clients any claims or underwriting related problems and ensure they are resolved.
• Policy Administration including review, renewals, amendments and maintain ongoing instructions and client portfolios.
• Receive and execute tasks and instructions via email, electronic voice, and telephone.
• Obtaining and negotiating of quotes / premiums and doing product and cover comparisons.
• Drafting and ensuring FAIS compliance on policies for renewals and new business.
• Needs analysis done by site visits or from photos
• Policy wording analysis and research.
• Client educational notes and newsletters
• Other duties as may be required from time to time.

Qualifications & experience

• Short Term Insurance Qualification NQF 4
• Regulatory Examination Passed (RE 5)
• Minimum 10 years experience working in Commercial Lines (Motor/Non-Motor). Ideally other product type knowledge e.g. CAR, Specialist Liabilities, Cyber, D&O, Motor Traders, Assets type Personal lines etc.
• Must have broker environment experience. No candidates still under supervision
• Use of Excel/Word/MS Outlook, email etiquette. Good written and telephone communication skills.
• Ability to work unsupervised. Work from home, meeting 1-2X per week, own transport essential

Salary negotiable on experience.

Preference will be given to candidates who can start immediately.

Vacant position – effective 01 March 2022.

Grade 12 and experience in the insurance industry compulsory. NQF 5/industry credits and RE 5 examinations advantageous. Excellent admin skills and fluency in Afrikaans and English is required. Candidates must be able to work in a well organized manner.

If not contacted by 31/01/2022 the application was unsuccessful.

AdminBox, (FSP 50327) is an authorized underwriting management agency, specializing in personal and commercial short- and long-term insurance solutions.

We provide fully remote administrative support to small and medium start-ups as well as going concerns, overseeing all backend business processes, thus enabling you to focus your resources and efforts on front end matters. Our experience and network of partners gives us the strategic edge to tailor solutions to the unique requirements of our customers regardless of where they are on their business journey.

Entrepreneurship is inherently challenging; your business administration does not have to be. Contact us at info@adminbox.co.za or bronwyn@adminbox.co.za  to see how we can help you.

AdminBox: Your admin, our business.

Minu Financial Services is part of a group of four sister companies: Asterio Investments, AdminBox, Arash Fiduciary Services and Minu Management Services. We form the bridge between the business needs on the ground and overarching legal requirements for FSPs and businesses at large in South Africa.

We provide fully remote bookkeeping services, as well as general administrative support to small and medium enterprises in South Africa. Our services include but are not limited to CIPC and FSCA registrations and liaison, SARS submissions, bank reconciliations and management reports. We specialize in the financial services sector but have the relevant expertise to assist across different industries.

For more information, please contact Bronwyn at bronwyn@minufs.co.za

 

Minu Financial Services is looking for Financial Services Provider (FSPs) businesses that are for sale. We are open to considering enterprises that are fully operational, as well as businesses that are dormant or in distress. All FSP categories are welcomed.

Please contact Bronwyn at bronwyn@minufs.co.za to discuss any prospects further.

 

Must be FSCA licensed

To start ASAP

Salary: Negotiable

Minu Financial Services is looking for a Key Individual to manage and oversee a going concern.

The key responsibilities and duties include, but are not limited to: ensuring the firm complies with applicable laws and statutory obligations, fulfilling contractual obligations as per the agreements; providing guidance and oversight of the firm’s operations, including persons under supervision.

Requirements:

• Registered with the FSCA as a Key Individual
• FSB-approved certification and qualifications
• Demonstrable experience within the financial services industry
• Strong interpersonal skills and the ability to work effectively with culturally diverse teams at all levels
• Excellent oral and written communication skills in English, including ability to communicate ideas clearly and confidently
• Computer literate with reliable access to internet for remote engagements
• Honesty and integrity
• Competitive and creative

Please send updated CV with Qualifications to snowy@minufs.co.za or natalie@minufs.co.za

 

 

We are looking for a Dealer Consultant to act as a good brand ambassador in order to grow the AA Warranties market share by maintaining and building strong relationships with our supporting dealers, increasing the number of supporting dealers and taking ownership of stakeholder interactions throughout the process from sales to claims.

Qualifications and Certifications:

• Matric
• Valid Driver’s license

Experience and skills required:

• 5 years of experience in the motor trade, working with the dealerships, from DP/Owner to F&I and Salespeople
• A strong customer service background

Key Responsibilities:

• Build, maintain, and create strong dealer relationships.
• Drive area sales and profit plans to budgeted targets through successful leadership, organizational plans, customer service, and outstanding execution of all field operations strategies, consistently across all dealerships.
• Maintain strong relationships with existing clients and seek avenues to gain new potential clients.
• Collaborate with sales team to maximize profit by upselling or cross-selling.
• Maintain in-depth product knowledge and educate customers about our products.
• Maintain an understanding of the claims process and train the associated workshops on our claims processes and procedures.
• Understand and manage business by effectively using sales reports, assessing departmental results, and developing specific actions directly related to business development and growth consistently across all dealerships.
• Seek feedback from our customers by interacting with the F&I’s at the dealerships and observing shopping behaviours, and associate/customer experience.
• Ensure customer satisfaction by delivering timely and quality services.
• Educate dealership employees on their understanding of our product and its competitive benefits.

Advantageous Skills:

• Excellent time management
• The ability to work independently
• Have a strong drive and determination to succeed.
• Ability to communicate fluently in English and Afrikaans.
• Excellent verbal and written communication skills, especially email and telephone etiquette
• Excellent relationship management skills
• Proficient conflict management skills
• Strong negotiation skills
• Strong problem-solving ability
• Able to be a good brand ambassador.
• Self-starter with the ability to manage pressure.

Please submit your application via email to peopleteam@hallsfs.co.za by 10 December 2021.

Expected Start Date: 10 January 2022

The ideal candidate’s key performance areas will be:

• Quotations
• Issuing of new business
• Issuing of insurance certificates
• Policy endorsements
• Monthly renewals
• Knowledge of Fidelity and computer crime cover and underwriting thereof
• Retention of policies
• Flexible for assisting with special tasks
• Attention to detail
• Appointing risk surveyors
• Preparing Participation Quotas
• Application of good risk analysis skills
• Demonstrate risk perception and understanding the nature of risk (good or bad)
• Liaison with brokers
• Problem solving

Behavioural dimensions:

•  Deadline orientated
•  Strong admin skills with an ability to prioritise workload
•  Good interpersonal skills
•  Assertive
•  Team player
•  Positive and energetic
•  Strong work ethic

Candidate Requirements:

• Matric (not negotiable)
• 5 years’ experience in the commercial / sectional title insurance and knowledge of underwriting processes
• Being FAIS qualified will be a great advantage
• Fluency in English and Afrikaans
• Computer Literacy (MS Word, Outlook and Excel)
• Good communication skills- written and verbal
• COVID 19 Vaccination Certificate

Remuneration:

• Annual CTC package inclusive of a performance-based bonus:  Negotiable
  Pension scheme and Group life insurance

To apply please email your CV to marna@cia.co.za

CIA is an award-winning underwriting management company specialising in building insurance.

Having set the benchmark for innovative insurance solutions and exceptional service since 1999, we have maintained our market leadership through on-going research and development of new products, cover and benefits for residential, commercial, and industrial property owners.

CIA is underwritten by Compass Insurance Co. Limited (awarded an A + rating by Global Credit Ratings), a subsidiary of the Hannover Reinsurance Group -the third largest reinsurer in the world. CIA is part of the Lireas Holdings Group of companies, which in turn is a wholly owned subsidiary of the Hannover Reinsurance Group Africa Limited.

Commercial & Industrial Acceptances (Pty) Ltd Registration No: 2000/019340/07 is an authorised Financial Services Provider No: 13890 acting as an Underwriting Managing Agent for Compass Insurance Company Limited Registration No: 1994/003010/06 Compass’s Financial Services Provider No: 12148

The ideal candidate’s key performance areas will be:

All aspects of claims handling including:

• New claims registration
• Assess merits of claim in terms of policy wording
• Appointment of contractors/loss adjusters
• Authorisation / rejection of claims
• Requests for claims payments
• Liaison with brokers and service providers

Behavioural dimensions:

• Attention to detail
• Deadline orientated
• Strong admin skills with an ability to prioritise workload
• Good interpersonal skills
• Assertive

Candidate Requirements:

• Education: (not negotiable) Matric
• A minimum of 10 years’ commercial claims experience in the insurance industry
• Short-term Insurance qualifications will be an added advantage
• Being FAIS compliant will be an added advantage
• Fluency in English and Afrikaans
• Computer Literacy (MS Word, Outlook and Excel)
• COVID 19 Vaccination Certificate

Remuneration:

• Annual Cost to Company package inclusive of a performance-based bonus: Negotiable
  Pension scheme and Group life insurance

To apply please email your CV to marc@cia.co.za

CIA is an award-winning underwriting management company specialising in building insurance.

Having set the benchmark for innovative insurance solutions and exceptional service since 1999, we have maintained our market leadership through on-going research and development of new products, cover and benefits for residential, commercial and industrial property owners.

CIA is underwritten by Compass Insurance Co. Limited (awarded an A + rating by Global Credit Ratings), a subsidiary of the Hannover Reinsurance Group -the third largest reinsurer in the world.

CIA is part of the Lireas Holdings Group of companies, which in turn is a wholly owned subsidiary of the Hannover Reinsurance Group Africa Limited.

Commercial & Industrial Acceptances (Pty) Ltd Registration No: 2000/019340/07 is an authorised Financial Services Provider No: 13890 acting as an Underwriting Managing Agent for Compass Insurance Company Limited Registration No: 1994/003010/06 Compass’s Financial Services Provider No: 12148