A 6-month fixed term contract position for an Underwriter (New Business) has become available at MUA, Cape Town. MUA is looking for a high energy, target and goal orientated, dynamic individual with a strong underwriting background in both home and motor insurance.

Main Purpose:

Evaluate new risks, quote, and underwrite these within the parameters of the Underwriting Best Practice manual.  This individual must have the ability to maximize selling opportunities, customer service and profitability through the optimal use of the business assets and have fun doing it! The incumbent has relevant underwriting experience together with good administration skills and the ability to look at all aspects of the job, regardless how detailed.

Main Activities:

• To build strong and meaningful relationships with current and new brokers, which will translate into profitable growth.
• To have a strong personal lines underwriting background and be able to issue and authorise quotes.
• To be able to negotiate with brokers in respect of new business and decline unprofitable business;
• To assist and manage quotes ensuring that the relevant targets are met on number of quotes processed and conversion rates.
• To ensure that the agreed SLA’s and TAT are achieved and adhered to.
• Do manual calculations of premium when required.
• Refer all quotes over mandate to the relevant Authoriser.
• Refer R/I if necessary.
• Provide the Brokers with relevant documentation e.g., confirmation of cover etc.
• Liaise with Broker on revised terms and handle Broker queries daily.
• Keep a check on diary system and follow up on outstanding matters. Ensure that the proper filing on the system is strictly adhered to.
• To comply with Company strategy and align with the Company culture.

Problem Solving:

• Checking of policy wordings and Broker instructions.
• Able to handle computer related problems such as verifying computer calculated premiums.
• Solve administrative problems on accounts – computer input, calculations.
• Meeting deadlines –Month-end close off and coping with related stress.
• Decisions based on past learning experiences of similar situations.

Competencies (Key Requirements):

The suitable incumbent must have the following competencies:

• Registered as a representative with the FSCA within the last 5 years for Short Term Personal and Commercial lines – intermediary services without supervision. DOFA to confirm same.
• A minimum of 5 years’ experience in underwriting with a good track record in the Insurance Industry.
• Must be fit and proper in terms of the FAIS Act.
• Experience working with Cardinal360/CIMS beneficial.
• Full knowledge of personal lines insurance and a passion for selling.
• Presentation & computer skills.
• Ability to be a team player that can actively encourage open and frank communication in a team environment. Encourages a climate of teamwork through their actions; and is committed to team goals rather than personal goals.
• Positive and willing attitude.
• Susceptible to change.
• Ability to remain calm and productive under pressure.
• Methodical / analytical ability and numerical ability – able to analyse situations, form opinions, and make decisions independently, and calculations accurately.
• High level of communication skills (both written and verbal).
• The ability to proactively develop customer relationships, making efforts to listen and understand the customer, anticipating and providing solutions to customer needs to customer satisfaction.
• Computer Literacy (MS Office: Outlook, Word, Excel, Teams).

If you are interested in applying, please submit your latest CV, copies of full insurance qualification documents and DOFA document by Friday 27 May 2022.

In the event that you do not hear from us within 14 days after the closing date, assume that your application has been deemed unsuccessful.

Assured Life, a newly-licensed Financial Service Provider set in the heart of Cape Town, requires a Financial Advisor with Sales experience in the Insurance industry. The successful incumbent will offer information to clients to help them better understand cover varieties on offer, and ensure they are offered the best cover to suit their respective needs.

Join us today and take advantage of professional growth opportunities on offer in an environment of fun and energetic people!

REQUIREMENTS:

• Matric Qualification
• Regulatory Examination RE 5 – Essential
• FSCA recognised qualification – NQFL5
• Minimum of 2 – 5 years’ experience working in the Financial Service Industry as a Financial Advisor (Credit Life, Funeral Cover, and Life Cover)
• Expert on Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Proven sales track record as a Financial Advisor
• History of building strong relationships
• Candidates must have strong knowledge of the Debt Review industry

DUTIES INCLUDE:

• Ensuring all clients have a good understanding of Credit Life, Funeral Cover, and Life Cover
• Making sure that the financial services provided is in the best interest of the client and the business
• To ensure all associated financial services administration is completed in an effective manner to meet the group’s compliance and regulatory requirements
• Providing exceptional customer services in the insurance department
• Achieving sales targets set out by the Insurance Key Individual
• Remaining compliant on all sales, non-sales and query-related calls

COMPETENCIES REQUIRED

• Verbally fluent
• Manage relationships well
• Demonstrate sales behaviours (deal with difficult clients, competitive, achieving, persistent)
• Should be systematic, logical and highly organized
• This position is well suited to a Financial Advisor who has proven financial product or business management experience.
• Only candidates with a solid insurance background will be considered for this role

Please Note: Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 7 days, please consider your application unsuccessful for the specific vacancy you applied for. All applications sent to us will go onto our database and once a suitable vacancy becomes available, we will be in contact with you

A Financial Service Provider Insurance industry in South Africa. We are a large, diversified, expanding, and transforming company. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

This is an excellent opportunity for a passionate, driven and determined individual who wants to join a fast paced and progressive company.

REQUIREMENTS:

• FSCA recognised qualification
• FAIS compliance
• RE5
• Class of Business – Long Terms & Short Term
• Minimum of 4- 5 years’ experience working in the Financial Service Industry
• Minimum of 3 – 5 years’ experience as a Sales Manager
• Minimum of 3 – 5 years’ in insurance staff management
• Microsoft Office (Word, Excel, Outlook, PowerPoint) – intermediate
• Proven sales track record as a Sales Manager
• History of building strong relationships

DUTIES INCLUDE (but not limited to):

• Builds and maintains a high performing team which consistently delivers a “Wow” customer experience in terms of care, professionalism, knowledge and contact resolution
• Understanding the business objectives and ability to actively manage goals set by stakeholders
• Facilitates the sharing of best practice across teams to enable the delivery of high performance and the enhancement of the customer experience
• Inspires, leads, engages, coaches, develops, and motivates a team of dynamic and successful customer-facing agents to deliver the best service in the insurance industry
• Manage and improve performance by focusing on strengths in staff performance as well as development areas to identify causes and issues and to work on addressing gaps
• Manage own development to increase own competencies
• Deliver exceptional customer service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions
• Ensuring achievement of underwriting and profitability objectives through internal processes.
• Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant product and service targets
• Attend monthly meetings with stakeholders

PERSONAL ATTRIBUTES:

• Directs work
• Interpersonal savvy
• Plans, collaborates and aligns goals and vision
• Systematic and logical in approach

This position is well suited to a sales Manager who has proven financial product or business management experience. Only candidates with a solid insurance background will be considered for this role.

Please Note: Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 7 days, please consider your application unsuccessful for the specific vacancy you applied for. All applications sent to us will go onto our database and once a suitable vacancy becomes available, we will be in contact with you.’

Wealth Integration planning, an accredited franchise of Fairbairn Consult, is seeking seasoned financial advisors to join our family. Ideally, individuals with an entrepreneurial mindset and a burning desire for growth and success. Long-Term and Short- Term advisors welcome to apply.

REQUIREMENTS:

Fit and proper

• All advisers must be fit and proper which includes qualifications (120 Credits), accreditations, CPD points up-to-date or in progress. COB where required and minimum of 2 years’ experience.
• A possible exception is where an adviser is under supervision, but only if the Franchise Principle has agreed to supervise.

Vetting

• Nothing significant must be identified during vetting.
• This includes, but is not limited to, debarments, debt, forensic matters, history of poor persistency and reputation.

Monthly income

• Our model does not suit advisers with current monthly commission earnings below R30k.

Office equipment & systems

• Laptop in good working condition (able to use Office 365).
• Reliable internet connection and ample data (Xplan and Office 365 are online applications, as are the new business submission systems for most product providers).

CRM Systems

• Commitment to be trained on and to use our CRM systems.

OUR OFFER:

•  The ability to provide solutions from multiple service providers and product lines.
•  To form part of a team that is dedicated to building an advice led practice.
•  To have your clients ring fenced with structures already in place.
• By earning from internal referrals on products that you are not accredited to advise on.
• Having fees covered for licensing, FSP fees, KI services, PI cover, product supplier contracts, the best tools to ensure proper financial planning is made easier, Astute access, Microsoft suite license, compliance monitoring, CRM systems, email accounts with the required support and consolidated commission systems that’s easy to decipher.
• Ongoing support with co-calling options with your Franchise Principle.
• Access to legal advisors and product specialists provided by the insurers to ensure clients are acquired and retained.
• Have the flexibility to work remotely.
• Tailored commission splits to suit your preference. (80%-90% splits)
• The option to transition towards RDR by charging fees to clients (with their pre-approval and signed agreement thereof).
• Be part of a team that values their Advisors first. You won’t be a number but rather an asset.

If you meet all the criteria above, are determined to succeed and prefer the best commission structures, email your CV to rjeewan@fairbairnconsult.co.za. Alternatively, you may call or whatsapp Rakesh Jeewan on 064 594 3383.

Brilliant Broker Holdings is looking for a candidate with experience in underwriting and claims handling for short term insurance, both personal and commercial lines as well as general office management from 01/07/2022.

Main Responsibilities:

• Personal Lines Underwriting.
• Commercial Lines Underwriting.
• Claims handling for both personal and commercial.
• General Office management and administration.

Main Job Description:

• Dealing directly with client queries and requests.
• Attending to amendments of policies and distribution of policy documents.
• Renewals are dealt with timeously.
• Quoting, Underwriting and Issuing of new policies.
• General administrative tasks.

Desired Applicant Qualifications:

• Registered with the FSCA for Short Term Personal lines and Commercial lines – intermediary services without supervision.
• Class of Business completed (if required under FAIS legislation).
• RE5 qualification and minimum NQF4.
• Candidate must have 5 – 10 years’ experience in underwriting and claims handling.
• Excellent administration skills and time management.
• Candidate needs to be a team player and have good communication skills.
• Candidate must be able to prioritise workload and complete tasks timeously.
• Candidate should be able to analyse situations and make decisions independently.
• High level of communication skills, both written and verbal.
• Customer care is very important, must be able to form and build relationships with existing and new client, listen to customer needs and provide solutions to ensure customer satisfaction.
• Computer literacy: MS Office, @work and quoting programmes.
• Own reliable transport.

Should you be interested in applying for the position please send your updated CV to: bbhoffice@3gi.co.za

Closing Date: 01/06/2022.

In the event that you don’t hear from us within 10 days after the closing date, assume that your application has been deemed unsuccessful.

Strategic Deliverables

• Offer advice and administration to investment advisors with their client’s risk needs as well as manage client’s financial planning needs. This includes implementing advice on risk benefits, retail pension benefits, and collective investments for clients.
• To determine an individual client’s current income, expenses, insurance coverage, financial objectives, risk tolerance and other information needed to develop a financial plan.
• Support the delivery of new and existing products from all the life offices which enables individuals to improve their financial situation.
• Draft consolidated forecasts and budgets, expenses, capital expenditures and other related areas.
• Implement financial planning recommendations.
• Make recommendations in areas such as insurance coverage.
• Review clients’ accounts and plans regularly to determine life changes that would affect financial strategy.
• Assist Fiduciary and Advice Partners with Business Assurance requirements in the drafting of proposals and obtaining of quotes fit for Buy & Sell and Keyperson policies
• Assist Fiduciary and Advice Partners with Estate Planning by keeping all parties abreast of new offerings from Life Houses with regarding to Estate Planning tools and products
• Have an intricate understanding of the Long-Term Insurance Act and a broad understanding of Short-Term Insurance and medical aid
• Be aware of Pension Funds Act changes and the impact on Group Employee benefits in terms of Pension/ Provident Funds as well as Life Cover implications.

Qualification

• Post graduate Diploma in Financial Planning
• Relevant B Com degree or CA or LLB
• Regulatory exam
• Class of Business courses completed

The Junior Paraplanner is a development role where experience is gained in the practical application of the 6 steps of financial planning and where Fit and Proper requirements are still yet to be achieved within the designated time frames. A Senior Paraplanner is a Certified Financial Planner meeting all the FAIS Fit and Proper requirements, acting outside of supervision. They will work independently with clients to recommend suitable financial solutions after having meticulously examined the clients’ current portfolio. This person will provide expert advice on tax laws, estate duty, capital gains tax and government pension funds and will, without instruction or guidance, utilize all the tools available to them internally and externally to provide the client with the best options and drive new business to reach individual sales targets & team sales targets.

It should be noted that the performance areas of the Junior Paraplanner are identified as the same duties as that of the Senior Paraplanner, however it is expected that the tasks assigned to and executed by the Junior paraplanner remain less complex and technical in comparison. The measurement criteria will therefore be considered at the level upon which the Paraplanner operates.

General Duties

• Assist the Senior Paraplanner / Broker to build and maintain constructive and effective relationships with clients
• Support the Senior Paraplanner / Broker in such a way that they are able to provide clients with suitable, customized financial advice after having meticulously analyzed their existing portfolio together.
• Maintain the relationships with clients on the Senior Paraplanner’s / Broker’s behalf by via telephonic and email communication with the client, conveying feedback from the Senior Paraplanner / Broker to the client and always ensuring that the reputation of the Senior Paraplanner / Broker is upheld and well-kept.
• Obtain intricate knowledge and experience of the Tax Laws, Estate Duty, Capital Gains Tax and / or Government pension funds from the Senior Paraplanner / Broker and learn to apply this independently.
• Learn to analyze and interpret economic and political implications on market fluctuations and with guidance from the Senior Paraplanner / Broker to give clients advice on their existing investment portfolio.
• Make use of inhouse tools at your disposal to do accurate calculations supporting the Senior Paraplanner / Brokers recommendation to the client.
• Monitor and remain abreast of client risk benefit plans, estate plans, retirement and investment plans and report anything worthy of mention to the Senior Paraplanner / Broker to ensure that the client remains in the best possible position at all times.
• Be responsible for all the documentation presented to the client, the new business process which initiates thereafter and the finalization of all client instructions.
• Daily practical application of the 6 steps of Financial Planning.
• Provide consistent, accurate, timely and pertinent communication to clients through “constant touch”, phone calls, e-mails etc. on instruction from the Senior Paraplanner / Broker.
• Respond to client inquiries/issues after discussion with the Senior Paraplanner / Broker who has carefully investigated solutions and proposals.
• Manage own diary/follow up system
• Manage the diary system and follow up system of the Senior Paraplanner / Broker
• Monitor and maintain client satisfaction
• Maintain up to date records of all communication with clients as well as all changes made on their portfolio.
• Responsible for the necessary Compliance of the Client (FICA, Risk Assessment) and most importantly, the ROA (Record of Advice).
• The Junior Paraplanner is required to draft the Records of Advice for consideration and approval of the Senior Paraplanner / Broker.
• Once the Record of Advice has been finalized, the Junior paraplanner must ensure that the Senior Paraplanner / Broker has communicated this through to the client after instructions are carried out and the portfolio has been updated.
• Collect and collate all Client information / data from various solution providers and collect and collate any further information that may be required by the Senior Paraplanner / Broker.
• Request various quotations and cost estimates and draft / obtain comparative tables where required
• Provide a research function for the Senior Paraplanner / Broker and assist in collecting all relevant data to service and quote the client
• Prepare Financial Needs Analysis where required and gain insights and direction from the Senior Paraplanner / Broker.
• Schedule, plan and co-ordinate appointments and ensure that the Senior Paraplanner / Broker is thoroughly briefed and prepared for these appointments.
• Submit new business instructions to the relevant individual and ensure this is issued as per instructions.
• Generation of reports, proposals, recommendations on instruction and for onward delivery by the Senior Paraplanner / Broker
• Preparation of reports and monitoring of investments to the financial planners who will interact with the clients
• Ensuring regular and timeous client reviews and feedback on relevant matters
• Recommend enhancements to office procedures in the interest of the client and brokerage
• Interact with the Senior Paraplanners & Brokers to ensure a constant flow of communication and improvement of service levels to clients
• Training will be given for the effective use of in-house IT systems, resources and processes
• Reviewing sales performance and aiming to achieve monthly or annual targets as well as work hard to support the Senior Paraplanner and Broker to reach and obtain their own targets.
• Policy Servicing tasks still remain part of the accountability in this role. Where capacity allows for this, portfolio updates should be done directly, however where there is no time to do this, another policy servicing member can complete these tasks, but the responsibility to ensure that they are done accurately and comprehensively remains the responsibility of the junior paraplanner who is the support arm to the Senior Paraplanner / Broker.
• Ensure that New Business is issued – either directly or indirectly in continuous follow ups
• Initiate feedback to the Client on instruction from the Senior Paraplanner / broker.
• All other reasonable duties that might be assigned from time to time.

Corporate Benefit Schemes

• Preparing of quotes as per instructions received as well as all necessary paperwork (either via email of physical file)
• Complete application, submit and then submit additional requirements where applicable.
• Communicate monthly billing to all employers
• Once employer approves billing or once the amendments have been noted on billing, submit for processing.
• Make sure Statement of Account is issued with the amendments if applicable and communicate it with employer
• Rates to be discussed with employer
• Submit the signed rate renewal to insurance company for processing.
• Obtain rate renewal endorsement documents and forward to employer
• Upon receipt of instruction, submit withdrawal to insurance company
• Send confirmation to employer once withdrawal is finalized.
• Make sure the next month’s billing is adjusted
• One receipt of instruction, submit claim to insurance company
• Send confirmation to employer once claim is finalized.
• Make sure the next month’s billing is adjusted – if it was a death claim

Education & Experience Requirements

• Grade 12 Qualification
• Full relevant tertiary qualification (NQF Level 5) essential
• Post Graduate Diploma in Financial Planning (NQF 8) would be advantageous
• Certified Financial Planner Status with the FPI (CFP Examination complete and passed) would be advantageous
• Be Fully bilingual (English & Afrikaans)
• RE5 Examination essential
• Registered FAIS representative, operating under supervision
• Product Specific Training on all relevant products (as per the FAIS Act)
• Class of Business Training on all relevant classes (as per the FAIS Act)
• Minimum of 2 years’ experience in a Life Servicing, Life Admin or Life Sales Role (must have fundamental knowledge of the basic products, providers and processes etc.)
• Life Assurance products – Knowledge of the different types of insurance products, limits and restrictions will be advantageous, however the Junior Paraplanner is expected to learn these if the knowledge is not evident at first.
• Tax implications and benefits, an understanding of how tax will be applied in the event of retirements / death / disability.
• Knowledge of fringe benefits and when such benefits become tax deductible.
• Investments – gain knowledge and an understanding of how to read market movements and fluctuations.
• Familiar with income revisions and portfolio rebalances or switches.
• Commission structures – Have an understanding of the different commission structures and how these apply to different products. Knowledge of the minimum and maximum Commission on each product.
• Driver’s License essential
• Computer skills and knowledge (especially of Word, Excel, Outlook, Internet)
• Knowledge of operation of standard office equipment
• Knowledge of clerical and administrative procedures and systems, such as filing and proper record keeping
• Knowledge of principles and practices of basic office/administrative management
• Ability to remain available after hours to attend to late afternoon, early evening client appointments or weekend appointments.

If you believe you meet the criteria for the role, please apply by submitting your CV and all relevant corresponding certificates to hr@ambiton.co.za for consideration. In the event that you are not contacted within 14 days, please consider your application unsuccessful.