Position                      :                       Compliance Manager

Reference no.          :                       LLI/13/21

Company                   :                       Long Life Insurance (Pty) Ltd – Durban

Salary                         :                       Market related

INTRODUCTION:

As a newly licensed Microinsurer in the funeral insurance sector, Long Life Insurance is looking for the right candidate to become Compliance Manager.

This innovative company aims to become the insurer of choice among FSPs in the funeral sector by supporting and assisting FSPs distributing its products by improving their own businesses as well as their levels of compliance through technology and integration between insurer and FSP software.

JOB REQUIREMENTS:

• Graduate / Postgraduate degree in Commerce and / or Law or related qualification. e. B.Com Risk Management, or an equivalent degree/qualification / BComm/LLB or Advanced Diploma.
• Relevant Regulatory exams as required under FAIS (i.e. RE1 & RE5)
• Minimum of 3 years of experience in compliance management within the financial services environment.
• Funeral Insurance / Microinsurance understanding / experience beneficial.
• Understanding of the role of IT in business is recommended.
• Must be familiar with recent changes in insurance and financial services related legislation.
• Experience in drafting and managing binder, intermediary and outsourcing agreements.
• Experience in product design in Long Term Insurance. Funeral Sector experience is beneficial.
• Must have been approved as a Compliance Officer by the regulator.

SKILLS REQUIRED:

• Understanding of how a business achieves its goals and objectives
• Emotional Intelligence
• Attention to detail
• Good technical and report writing skills
• Excellent administration and organisational skills
• Be an analytical thinker with an investigative instinct
• Ability to work with individuals across all levels of the company – with both internal and external stakeholders
• Coaching and mentoring of others
• Good computer literacy
• Ability to prioritize and multitask

DUTIES AND RESPONSIBILITIES:

The candidate will be required to deal with internal stakeholders including various management structures, and various regulatory bodies, as well as external stakeholders including the FSPs who distribute the insurer’s products.

• Ensure the company’s daily operational compliance activities are planned, organized and controlled, including compliance self-testing programmes.
• Assist with interpretation and clarification of regulations through interaction with regulatory agencies and legal counsel.
• Provide knowledge and technical expertise to management with regards to product development.
• Offer technical assistance and resources with regards to implementation of legal or regulatory requirements.
• Monitor and maintain a compliance database of regulations and procedures and ensure that related policies and procedures are documented, implemented, communicated and followed.
• Liaise with the Customer Services Manager to identify compliance gaps and assist with running projects regarding Treating Customers Fairly (TCF).
• Provide advice on compliance issues to executive management and the Audit and Risk Committee.
• Offer consultation and guidance for establishing risk-mitigating controls.
• Monitor and assess internal compliance controls to ensure that they conform to regulations and perform compliance audits.
• Liaise with product distributors / FSPs selling the Insurer’s products to monitor that compliance levels meet the Insurer’s standards.
• Conduct Fit and Proper Assessment as needed within the company and review fitness and propriety of FSPs.
• Identify areas of compliance vulnerability and where deficiencies are found, issue corrective action notices to management and ensure the implementation of corrective actions.
• Provide the compliance department of the insurer and those of FSPs selling the insurer’s products with leadership and training.
• Participate as required on relevant committees and in various audits and report on progress in compliance efforts to the relevant subcommittees and senior management.
• Submit relevant compliance reports to the FSCA.

CLOSING DATE: 30 April 2021

SPECIAL INSTRUCTIONS:

• A comprehensive curriculum vitae with a minimum of three (3) traceable references must be submitted
• Certified copies of qualifications, driver’s licence and ID must be submitted
• All applications will be subjected to a vetting process
• Applications must be submitted to: thobile@longlife.co.za
• EE/AA targeted position

Location:                                 Pinelands, Cape Town

Reference:                               MIR-INVADMINCPTApr2021

Contract Type:                       Permanent – Part time

Seniority Level:                     Junior/Entry-level

Appointment Date:              As soon as possible

Remuneration:                      Market related

Role Description

Our Company, a service provider to the Financial Services Industry has a permanent part time position available as an Invigilator Administrator at our Examination Centre in Pinelands, Cape Town.

This position would require the individual to work 2 days per week, Monday and Friday ONLY, 08h00 – 16h30. 

The main purpose of this position is to host the different types of Exams/Assessments/Workshops (paper and online format) offered by Moonstone within a secured environment according to the Rules and Regulations as stipulated by the FSCA and CHE/QCTO/INSETA (Quality Assurance Bodies).

The role reports to the Manager: Exam & Safety Administration for Moonstone Information Refinery.

Job Specification

1. Hosting of different types of Exams/Assessments/Workshops within a secured environment
2. Providing support to the examination process i.t.o:
   • efficient administration of examinations/assessments/workshops (paper and online format),
   • the preparation of candidate/delegate entry,
   • briefing of candidates,
   • candidate invigilation (maintaining the proper conduct of a particular examination in accordance with the exam regulations),
   • the distribution of examination materials and
   • the collection of the examinations

Minimum Requirements

• Matric and/or Relevant Tertiary qualification
• Experience working or studying in a higher education environment is advantageous
• 5 years’+ experience in an office administration related role
• Knowledge and experience of relevant software applications – Intermediate experience in Microsoft Office Suite, Windows applications (for example Teams), Internet and e-mail
• Fully Bilingual (English & Afrikaans) – Proficient in spelling, punctuation, grammar and other English/Afrikaans language skills.

Skills, Competencies & Personality traits

• Ability to organize, prioritize and manage workload in order to meet deadlines
• Ability to demonstrate excellent problem-solving skill with the day-to-day challenges
• Ability to be methodical, detail-oriented and maintain a high level of accuracy
• Ability to communicate effectively both orally (briefing groups) and in writing
• Ability to establish and maintain co-operative and positive working relationships with management and team members
• Ability to take ownership of all administration procedures and identify areas of improvement
• Ability to work under pressure
• Ability to demonstrate excellent interpersonal skills with high focus on client service
• Ability to demonstrate excellent time management skills

The successful candidate must be able to conduct him/herself in a professional manner at all times. Must have the ability to interact with clients and communicate effectively as well as be reliable and trustworthy.

Please note: Preference will be given to AA / EE applicants

When submitting your application, please ensure to include the following:

• Cover letter (Please outline your interest and tell us how you will be a good candidate for this position)
• Resume
• Qualifications (if applicable)
• Salary expectations

CLAIMS POSITION –  COOKE FULLER GROUP – KLOOF AREA

The ideal candidate should be an experienced, assertive individual with strong administration and good interpersonal skills.

Requirements: Matric; minimum 5 years’ experience in Commercial and Personal claims; Must be FAIS qualified in both commercial and personal lines with the necessary Regulatory Exams already completed.

Responsibilities and duties will include but are not limited to:

• Personal and Commercial Claims
• Appointing of Assessors
• Authorizing repairs/replacements
• Liaising with clients/relevant service providers
• Candidate must be able to communicate effectively, handle pressure and meet strict deadlines
• Own transport preferable

Please submit CV to greg@cookefuller.co.za

Location:                       Gauteng

Contract Type:            Permanent

Job Level:                      Professional / Approved Compliance Officer

Appointment Date:   May 2021 or as soon as available

Remuneration:          Market related

Reference:                    MCOMCOGautengMAR2021

 

Role Description

The successful applicant will be appointed as a Compliance Officer with Moonstone Compliance (Pty) Ltd. Duties will include risk identification and management, strategic and operational commentary, monitoring and administrative support functions to mitigate the risk of non-compliance with legislation and regulations.

Job Specification

• Provide outsourced compliance and risk management services to clients and other entities within the financial services industry by facilitating the development, establishment and maintenance of a compliance risk management process
• Develop, implement and maintain compliance documents, policies and procedures
• Identify legislative risks and improving compliance awareness through risk identification, stakeholder engagement and creating strategies to effectively determine and manage the broader regulatory risk environment
• Assist with the establishment and maintenance of procedures on the identification, reporting and resolution of compliance and regulatory issues
• Receive, research, manage and respond timeously to client queries. Liaise with clients, prospective clients and industry role players
• Staying informed on applicable legislation, industry developments and internal procedures: Regular review of new and existing legislation, attendance of Moonstone Compliance Conferences and workshops, etc. Assisting with training new employees
• Actively sourcing and maintaining a panel of prescribed clients.
• General administrative duties including reporting

Skills and Competencies

• Ability to interpret and apply legislation, compliance monitoring, compliance risk identification and management, regulatory guidance, analytical reporting, policy and document development and implementation, communication, research and recordkeeping, digital and computer literacy
• Client relationship management, entrepreneurial mindset, effective and disciplined self-management (Function well under pressure, time management, adherance to deadlines, etc.), problem solving and creativity, critical thinking, and decision-making abilities

Minimum Requirements

• Non-Negotiable: Approved Category I Compliance Officer with the Financial Sector Conduct Authority with no supervision requirements. Please provide your Phase 1 CO approval number as part of your application.
• Preferred: Category II experience and approval
• Advantageous: Category IIA, III and/or IV experience and approval
• LLB / 4 Year Law / Commerce degree or equivalent that has been recognised by the FSCA for Compliance Officers
• Regulatory Examinations as applicable to the Categories of approval
• Minimum of 3 years’ working experience in a legal, compliance or financial environment
• Working knowledge of the financial services industry and legislation (FAIS, FICA, Insurance Act, FSRA, )
• Computer literacy: Proficient in Microsoft Office (Word, Excel, Powerpoint & Outlook)
• Good command of written and spoken English and Afrikaans
• Must have a positive outlook, be presentable and self-motivated
• Valid driving license and own transportation as the incumbent will need to attend to meetings at clients’ offices
• As this position is not based in an office, the incumbent will need to have the required discipline and infrastructure to work from home or another location as agreed to.

Please note: Preference will be given to AA / EE applicants

When submitting your application, please ensure to include the following:

• Cover letter (Please outline your interest and tell us how you will be a good candidate for this position)
• Resume
• NON-NEGOTIABLE: CO APPROVAL NUMBER
• Qualifications
• Salary expectations
• Kindly quote the reference listed above

Closing date for applications: 12 April 2021

Only suitable applicants will be contacted. Should you have not received a response by 30 April 2021, please consider your application unsuccessful.

Wealth managers required

Area: GTC national offices

Wealth manager positions

GTC, one of South Africa’s leading advisory practices (formerly Grant Thornton Capital), has several vacancies for wealth managers. As a consequence of the counselling requirements of Section 36 of the Pension Funds Act, GTC is required to provide financial advice to numerous members on an ongoing basis. GTC’s proprietary technology platform sees that retirement fund members are communicated with through a combination of automated process and people engagement.

For those members seeking financial advice (ordinarily having recently joined or leaving a company sponsored retirement fund), these leads are passed on from GTC’s counsellors to wealth managers responsible for new business.

GTC seeks wealth managers to fulfil this advisory role. These positions are in each of the GTC offices around the country and accommodate financial planners with varying degrees of experience and expertise.

Based on GTC’s client engagement model, financial planners are dedicated to either the take-on of new clients or the servicing of existing clients. GTC is recruiting staff in both these roles.

1. New business development

The successful application for this position will provide financial advice and conclude new business from various sources, primarily from leads generated within GTC’s retirement benefit counselling programme whereby members have requested that they be contacted to receive advice regarding their retirement benefit.

It is envisaged that client leads will be allocated based on proven experience and advice capability. These leads are typically segmented on AUM under consideration – up to R10 million, between R10 million and R20 million, and above R20 million.

2. Client servicing

This position is focussed on servicing existing clients through GTC’s proprietary software, Altertude. Servicing is conducted on both a proactive and ad hoc basis, with obligations including:

• Protect, secure, and grow clients’ wealth by providing independent, holistic financial planning advice.
• Consult to, and service the portfolio of clients.
• Adopt GTC’s integrated approach to managing long-term relationships with clients.
• Develop and deliver the agreed business targets whilst remaining compliant and meeting clients’ needs.
• Retain current clients.
• Client servicing is undertaken in strict accordance with GTC’s house-view and internal policies.

FAIS compliance

• Adherence to FAIS, FICA and all other relevant legislation is, of course, obligatory.

Communication requirements

• GTC conducts business primarily in English and an advanced understanding and use of English in all forms of communication is essential. The ability to converse in Afrikaans or in the one or more of the common African languages will be advantageous.
• Liaison with all internal support departments within the designated GTC internal processes to ensure service delivery.
• Most new business opportunities, as well as many client servicing interactions are created and conducted through telephone and video. An appropriate telephone and online manner is therefore a pre-requisite.

Activity management

• Complete, validate and sign-off on daily tasks within GTC’s in-house Workflow system.
• Monitor activity progress.

Skills and experience required

The various positions available require differing experience and qualifications, with a minimum requirement of having attained the Regulatory Exam 5 (representatives), and currently being under supervision, through to experienced CFP’s, holding relevant tertiary qualifications.

• Category 1 or Category 2 registered representatives with the FSCA.
• Financial/commercially qualified graduate.
• A minimum of intermediate knowledge of MS Office (Word, Excel, PowerPoint, Outlook).
• Advanced and proven sales, presentation, negotiation, and communication skills.
• Strong analytical and problem-solving abilities.
• Self-management with the ability to work under pressure, within a defined compliance framework.

Personal attributes

• Customer and results focused.
• Sales or servicing orientated (depending on the role fulfilled).
• Deadline adherence.
• ‘Self-starter’ with a high level of energy.
• Time management.
• Professional at all levels.
• Ability to investigate, analyse, reconcile, and solve problems.
• Ability to cope well under pressure.
• Well groomed, professional presentation.
• Uncompromising commitment to the client.
• Honesty
• Confidence

Remuneration

The new business function is significantly commission based, with a basic salary. Three different remuneration structures are available.

The client servicing function is primarily salary based, together with an incentive structure.

Office hours

While the client servicing positions are more conventionally office hours related, the new business position has working hours which are far more diverse and flexible.

Both positions will conventionally require a minimum of forty working hours per week. The new business positions, being largely commission based may practically take up more time than this.

GTC’s conventional office hours are between 08:00 and 17:00.

Please submit your application together with your CV to recruitment@gtc.co.za clearly indicating in the subject line whether you are applying for the new business or the servicing position, along with the reference number 682156.

We are a young, dynamic, independent short-term insurance brokerage based in Johannesburg looking for experienced commercial sales professionals. If you are passionate, hardworking, and driven to succeed, you’re just what we are looking for. Grow your portfolio of business and earn on-going (recurring) commissions

Minimum Requirements

• Min. 5 years short-term commercial insurance experience with 2 years commercial insurance sales and marketing experience. (no call center agents)
• Grade 12 (matric)
• Must meet all competency requirements (RE & FAIS credits)
• Must have a proven sales track record
• Excellent telephone etiquette
• Excellent communication skills in English or Afrikaans (Written & verbal)
• Computer literate (MS Word, MS Excel, MS Outlook)
• Must have your own reliable transport

Job Description

• Develop and grow your own commercial client base
• After sales service including claims, policy renewals and amendments to cover
• Retention of existing business including renewal discussion in line with FAIS
• Developing internal/external relationships with clients.
• Maintaining lines of communication and liaison with clients and underwriters
• Continues professional development through workshops, insurer product training, in-house training and development, industry events and training

Remuneration:          Generous Basic plus Recurring Commission

Email your CV to wesleyd@constellation.co.za

Location:	Stellenbosch (Preferred) – Gauteng applicants, who are suitably qualifed and are able to successfully motivate why the position should rather be based in Gauteng, will also be considered.
Contract Type:	Permanent
Job Level:	Professional / Approved Compliance Officer
Appointment Date:	April 2021 or as soon as available
Remuneration:	Market related
Reference:	MCOMPOPIASTBMAR2021

Role Description

The successful candidate will be appointed as a specialist regarding regulatory compliance and risk management as it pertains to the POPI Act. They will be responsible for the development of a POPIA regulatory compliance service offering, and the building and maintenance of our POPIA client base.  Duties will include risk identification and management, strategic and operational commentary, monitoring and administrative functions to mitigate the risk of non-compliance with legislation and regulations.

Job Specification 

• Responsible for the development, establishment, and maintenance of our POPIA compliance risk management service, documentation, and procedures.
• Ongoing and critical analysis of relevant (new and existing) legislation to identify legislative risks and areas of importance for clients and employees.
• Creation of strategies to effectively determine and manage the broader regulatory risk environment.
• Develop, implement, and maintain our POPIA Compliance risk management offering, including, but not limited to documents and policies related to data processing, data sharing, disclosure, and data retention.
• Establish and maintain procedures on the identification, reporting and resolution of compliance and regulatory issues.
• Conducting regular assessments and audits to ensure POPIA and related compliance.
• Analytical review of business documentation, data privacy notices, data processing agreements and other related contracts.
• Actively sourcing and maintaining a panel of prescribed clients.
• Compile and submit internal and external compliance reports.
• Assist with the development and delivery of educational and training programs on POPIA compliance for employees and clients. This may include the development of training material, hosting of workshops/webinars/training sessions, and/or writing informative articles, amongst others.
• Improving compliance awareness through stakeholder engagement.
• Receive, research, manage and respond timeously to client queries.
• Stakeholder management, including liaising with clients, prospective clients, and industry role players.
• Provide guidance to the Moonstone Information Officer, Deputy Information Officer, appropriate boards, and committees as relates to POPI and compliance matters.

Skills

• Compliance monitoring, compliance risk identification and management, regulatory guidance, analytical reporting, policy and document development and implementation, communication, research and recordkeeping, digital and computer literacy, project management and financial management.
• Client relationship management, entrepreneurial mindset, effective and disciplined self-management, problem solving and creativity, critical thinking, and decision-making abilities.
• Strong understanding of data analysis, data protection and business operations, and the relationship between compliance and IT.

Qualifications

• LLB / 4 Year Law degree or equivalent
• Preferred: Additional qualification/postgraduate diploma in Compliance, Business Analysis, Data Protection, Privacy Law, or Risk Management
• Advantageous: Approved Compliance Officer with the Financial Sector Conduct Authority
• Advantageous: Professional designation in a relevant field

Experience

• Minimum of 5 years’ working experience in a legal, compliance, audit or financial environment with a thorough understanding of governance, risk, compliance, assurance concepts, and operationalising compliance solutions.
• Working knowledge of South African legislation and regulations relating to the processing of information and use of Information Technology (i.e., POPIA, PAIA, ECTA)
• Preferred: Working knowledge of international legislation and regulations relating to Information Technology (e.g., GDPR, etc.)

Please apply through our career platform in sending your detail to https://careers.moonstone.co.za/moonstone-employment-application/ and include the following:

1. a cover letter that illustrates your specific interest in this position, your experience, salary expectations and notice period;
2. please quote the reference as listed above (MCOMPOPIASTBMAR2021).

Closing date for applications:  Wednesday, the 31st of March 2021.

Only suitable applicants will be contacted. Should you have not received a response by or on 7 April 2021 please consider your application unsuccessful.

Location:                       Stellenbosch

Contract Type:            Permanent

Appointment Date:   15 March 2021, or soonest thereafter

Remuneration:            Market related

The Student Acquisitions Administrator is responsible for implementing the MBSE (Moonstone Business School of Excellence) Sales Strategy for inbound sales activities, establish contact, develop, and maintain relationships. Identify training needs and recommend appropriate solutions for inbound student applications. The Student Acquisitions Administrator reports to the Head of Sales.

Main Responsibilities

• Inbound Sales Administration
• Customer Service & Student contact
• General

Requirements

• Minimum of a Grade 12 Qualification
• Further Qualification in Sales will be an advantage
• Call Centre experience, or tele service experience
• Relevant work experience inclusive of data-capturing
• Experience in an educational environment entailing one on one interaction is highly preferred
• Ability to use technology (Excel, Outlook, Web, databases, CRM), high level verbal and written communication skills
• Higher education sales and marketing experience/knowledge (Advantageous)
• Knowledge about Class of Business and Continuous Professional Development training (Advantageous)

The successful candidate must always be able to conduct him/herself in a professional manner. Must have the ability to interact with clients and communicate effectively as well as be reliable and trustworthy.  Preference will be given to AA/EE applicants.

Preference will be given to EE candidates.  Please email applications to https://careers.moonstone.co.za/moonstone-employment-application/, including your notice period and salary expectation as well.

Entries for applications close by Wednesday, 31st of March 2021.

Only suitable applicants will be contacted. Should you have not received a response by or on 7 April 2021 please consider your application unsuccessful