
Introduction
Vacancies exist for Outbound Sales Consultants in the Outbound Sales Department based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained and reach sales targets whilst working in a highly pressurised environment. We require a diligent, committed and hard-working individual, who can be a part of a highly motivated team. RE5 accreditation is a mandatory requirement. Preference will be given to candidates who are fluent in English and Afrikaans.
Job description
- Upselling /cross selling Value Add products
- Meet and exceed the sales quotas
- Maintain contact and build lasting relationships with customers
- Make sales calls and contact both potential and existing customers
- Keep records of all interactions with customers
- Keep abreast of the latest market trends and remain updated on product knowledge
- Development of innovative and creative sales techniques
- Upselling/cross selling on different campaigns
- Ensure that Customer Service standards are maintained in a highly pressurised environment
- Follow up leads/queries
- Identify the needs of a customer and meet those needs through the purchase of products or services
Minimum requirements
- Matric and minimum of 1-2 years outbound sales experience in a call centre
- RE5 accreditation requirement
- Excellent typing and accurate data capturing skills
- Excellent communication skills and telephone manner
- Computer literacy
- Analytical skills
- Persuasive and competitive nature will be an advantage
- FAIS accreditation an advantage
- Proven sales record