Vacancy Details

This role is responsible for:

1. Monitoring, implementing, and maintaining all compliance activities.
2. Identifying, assessing, and managing relevant risks.
3. Developing, implementing, and maintaining the necessary risk and compliance frameworks.
4. Provides guidance on exchange control practices and exchange control consulting to clients.

Key Accountabilities

Compliance

1. Monitor, guide, and provide internal training on compliance matters related to:
   • Financial Services Board and related legislation (e.g. FICA, FAIS, etc.),
   • Protection of Personal Information (PoPI) Act.
   • Any other relevant legislation associated with a compliance environment of an FSP.
2. Identify and conduct internal investigations of compliance matters.
3. Develop audit schedules, conduct, and report on outcomes of internal audits to ensure adherence to all compliance requirements.
4. Develop and/or regularly review policies and procedures to ensure compliance requirements are accurate and up to date.
5. Compile and file appropriate compliance reports to the regulatory agencies.
6. Plan, schedule and provide compliance training.
7. Collaborate with regulatory agencies when compliance reviews are conducted.
8. Prepare monthly management reports regarding compliance operations and progress.
9. Develop and implement corrective actions where compliance shortcomings are identified.
10. Maintain and safe-keep all compliance-related documentation.
11. Develop and implement improvements in communication, monitoring, or enforcement of compliance standards.
12. Responsible for implementing and enforcing the organisation’s or business units’ compliance programs.
13. Prepare compliance reports for the quarterly Audit & Risk Committee of the Board

Risk

1. Update and maintain the risk management framework.
2. Continuous evaluation of internal and external business environments, identifying trends, statutory changes, opportunities, and threats, and anticipating possible implications for the organisation.
3. Evaluate, support, and oversee risk management activities.
4. Plan and conduct monthly risk audits and report findings.
5. Prepare monthly management reports regarding risk operations and progress.
6. Monitor, assess, and report the impact of any regulatory changes.
7. Plan, schedule and provide risk training.
8. Monitor the maintenance and update of Risk Registers across the business, conduct quarterly reviews, update as needed, and report outcomes.
9. Monitor the development and implementation of necessary controls to mitigate identified risks.
10. Review, analyse, and monthly report incidents recorded on the Incident Registers.
11. Execute daily medium (level 2) and high (level 1&2) risk ratings.
12. Prepare risk reports for the quarterly Audit & Risk Committee of the Board.

Key Relationships

Internal and external relationships; level of interaction and purpose.

Primary

• Chief Financial Officer (CFO) – to seek advice, direction, and guidance on matters affecting the business’s image, reputation, and brand.
• Chief Operating Officer (COO) – to share insights, to seek advice, and enhance the reputation of the business as perceived by its customers.
• Customers.
• Service providers and partners.
• Regulatory agencies (SARS, SARB).

Secondary

• Heads & Leads – to consult and seek input on financial/business risks, controls, mitigating actions, and response.

Additional Skills and Knowledge

It is desirable that the candidate has proven expertise in both business and technical facets of the role including:

1. A degree in commerce is recommended.
2. Membership of the Compliance Institute of Southern Africa is recommended.
3. A minimum of 5 years of risk and compliance experience is required.
4. Ability to influence change and to provide practical guidance on the implementation of new requirements/initiatives.
5. Demonstrated ability to deliver well-written, succinct but comprehensive reports within agreed timeframes.
6. Proven organisational skills, including the ability to prioritise work to ensure deadlines are consistently achieved.
7. High degree of initiative and motivation.
8. Demonstrated influencing and negotiation skills with a professional approach, and an ability to overcome resistance.
9. Proven ability to implement and manage a customer-focused service delivery and performance management culture.
10. An ability to work under pressure in a rapidly changing environment to deliver organisation targets.
11. Demonstrated skills in stakeholder management and developing trusted relationships.
12. Demonstrated ability to distil complex issues into succinct and easily understood language that conveys key messages successfully at all levels of the organisation.
13. Communication skills, both verbal and written (English & Afrikaans) with excellent grammar and spelling.
14. Demonstrated and applied knowledge of relevant regulatory and compliance frameworks.

Additional Information

Employment Engagement

This is a permanent position with FinGlobal Group. The incumbent will be employed under an employment contract that specifies employment terms and conditions including salary.

Job description

Our client is looking for a Commercial Lines Admin Assistant (Underwriter) who will be responsible for generating commercial business quotations on new clients and existing clients, file preparation and activation with product provider on completion of the other marketer’s advice process. Attending to the day-to-day underwriting requests from clients, advisers and providers, requesting renewal terms from Providers and preparing of the renewal and renewal file for the adviser.

Responsibilities

• Generate quotations on advice provided from advisers
•  Provide relevant quotations as per adviser request
•  Ensure that contact details are correct (Company name, company registration number, contact person, contact details)
• Load contact on myPractice as a prospect
• Record quotation on quotation register
• Prepare comprehensive quotation file (comparison quotes, application forms, debit order form, FAIS documents (record of advice, needs analysis, SLA, etc.)
•  Activate accepted quotation with chosen product provider
• Prepare and send welcome pack (Welcome letter, policy schedule, policy wordings (Vaps, Sasria and product provider wordings), accepted quotation, FAIS documents (iComply Pack) to client and cc.  the adviser
• Upload all documents (including quotations not taken up) onto myPractice under notes
•  Record new business on new business register
• Provide accepted and completed pack to compliance monitoring division (Amanda)
•  After confirmation that the 1st Debit order was successful, the file must be handed over to commercial underwriting team
• Attend to the day-to-day underwriting requests from clients, advisers and providers. Prepare and send email with the updated policy schedule to the client and cc the adviser.
• Upload all documents onto myPractice.
•  Request renewal terms from providers, discuss with advisers and prepare the renewal and renewal pack for the adviser.
• Attend to all the adjustments after receiving the renewal file back from the adviser.  Prepare and send renewal email to client (Renewal letter, updated renewal schedule, policy wordings (VAPS, SASRIA and product provider wordings), renewal schedule with changes as discussed with the client, signed FAIS documents (iComply Pack) to client and cc.  the adviser.
• Upload all documents onto myPractice.
• Ensure that all processes are in place, if not, request adviser assistance

Skills sets required

• Grade 12
• Computer literate (MS Outlook, Excel, and Word)
• Successfully completed the RE 5 Examination (Representatives)
•  NQF Level 4 Short Term Insurance qualification or studying towards
• DOFA confirmation from FSCA
• A minimum of 3 years working experience within the short-term Insurance industry
• Good verbal and written communication skills (Afrikaans and English)
• Good administration, organisation, and planning skills
• Handle admin pressure No additional occupation and income stream
• Negotiation skills

Remgro Management Services Ltd is a category 1 FSP, offering a position to a representative with experience in money market instruments, deposits and derivative instruments to facilitate various companies’ cash needs according to their individual mandates.

Other duties include, assisting with FICA reviews and distribution of market data on a daily / monthly basis by using CapIQ.

The role entail working 5 hours in the morning and is not a full day position.

The successful candidate must have passed the Regulatory Exam for Representatives (RE5), have at least five years’ experience and is registered with the FSCA

Job description

A bright, highly capable, organised, hardworking and adept full time Broker Support Administrator is required by a professional short term insurance brokerage based in Newlands, Cape Town.

Requirements

A minimum of 10 years recent experience as a short-term insurance broker in a small office with the ability to multi-task.

Extensive knowledge in at least two of the following three areas:

• Commercial insurance
• Personal insurance
• Claims management

Computer literacy and competency in the use of Excel is essential, as is an excellent command of the English language, both verbal and written.

Accuracy, attention to detail, the ability to think laterally, and interpersonal skills will be required to succeed with this application.

Qualifications above NQF Level 5 are a prerequisite, or alternatively extensive experience in the industry as a short-term insurance broker.

A highly negotiable salary is offered to the successful candidate. Own transport is essential due to the location of the office.  This is not a position entailing remote work.

Please submit your CV together with a short letter of application to intellibrokers@worldonline.co.za 

If you have not received a response within 2 weeks, please regard your application as unsuccessful.

About Temple Alliance (Pty) Ltd:

Temple Alliance is a dynamic financial advisory firm committed to providing personalised financial solutions to our clients. We are seeking a highly motivated and detail-oriented individual to join our team as an Intern Paraplanner.

Job Description:

As an Intern Paraplanner, you will play a crucial role in supporting our financial advisors by:

• Conducting in-depth research on investment products, market trends, and economic indicators.
• Gathering, organising, and analysing client data to assist in financial planning.
• Creating and maintaining financial models to illustrate various investment scenarios.
• Assisting in the preparation of comprehensive financial plans and reports for clients.
• Handling administrative duties such as scheduling appointments, filing documents, and maintaining client records.
• Recording of client meeting minutes and deliverables
• Preparation of financial plans and needs analysis according to internal processes
• Communicate with relevant product providers to request required information
• Complete client onboarding form
• Completing FICA verification process
• Uploading and submission of documents on internal platform (Elite Wealth CRM)
• Manage and execute on various client projects
• Implementing transactions for new and existing clients by
• interacting with the wealth manager and administrator
• Ensure clients are updated on events and transactions
• Maintaining good record keeping
• Drafting and sending correspondence to clients and external providers
• Ensuring that client files and transactions are fully compliant
• Resolving ad hoc client queries
• Client Centric orientation
• Ensure clients are updated on events and transactions
• Maintaining good record keeping
• Drafting and sending correspondence to clients and external providers
• Ensure files and transactions are fully compliant
• Resolving ad hoc client queries

Requirements:

• Pursuing a degree in Financial Planning, Finance, or a related field.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent attention to detail and organizational abilities.
• A passion for the financial industry and a desire to learn.

Benefits:

• Gain valuable hands-on experience in the financial advisory field.
• Opportunity to work with experienced professionals and learn from industry experts.

Salary:

Market related

To Apply:

Please submit your CV, a cover letter, and a copy of your academic transcripts to admin@templealliance.co.za

Deadline: 31 October 2024

We are an equal opportunity employer and encourage applications from all qualified individuals.

The CISE’s primary focus is on identifying potential clients, presenting them with suitable product proposals and confirming policy sales. They must build relationships with clients to ensure retention of business and facilitate new business. An extensive knowledge of insurance products and providers is necessary. The Sales Executive is also responsible for complete and accurate administration related to all policies and clients.

All FAIS compliance requirements must be met.

Candidates should have a proven track record of sales in the short-term insurance industry, ideally within a broker environment.

Remuneration is market related.

The underwriter is responsible for short-term insurance policy administration (renewals, endorsements and new business) providing excellent service and solutions to account executives, brokers and clients.

Candidates must be fully FAIS compliant, with a short-term insurance qualification, RE 5, Class of Business and supervision completed; Product Specific Training and CPD must be up to date.

Good knowledge of the MS Office Suite – Word, Excel, Outlook is necessary, and experience on CIMS360 would be advantageous.

Candidates must have sound knowledge of underwriting processes and knowledge of the insurance industry in general and must be willing to take an assessment to gauge their knowledge.

A stable employment history, ideally be from a broker background, is required.

The successful candidate will be responsible for identifying potential clients, presenting them with suitable product proposals and confirming policy sales. They will build relationships with clients to ensure retention of business and facilitate new business. They are also responsible for complete and accurate administration related to policies and clients.

They must have extensive knowledge of commercial insurance products, in particular Logistics, Fleet and Goods in Transit insurance; be fluent in Afrikaans and be working in the Cape Town area.

A proven track record of sales in the short-term insurance industry, ideally within a broker environment, is required.

All FAIS Compliance requirements must be met.

The salary is market related and may be structured to include commission.

 

JOB DESCRIPTION

CIA Building Insurance part of the worldwide Hannover Re Group and one of the largest Underwriting Managers in South Africa, is currently looking for an experienced claims negotiator to join our claims team in Bedfordview.

At CIA we pride ourselves on providing outstanding customer service and
having amazing staff is how we achieve this. We offer a stable and family-oriented work environment, great compensation (which includes benefits
such as pension and bonus) and the opportunity to learn and study further.

The ideal candidate’s key performance areas will be:

All aspects of claims handling including, but not limited to:

• New claims registration
• Assess merits of claim in terms of policy wording
• Appointment of contractors/loss adjusters
• Authorisation of claims/ drafting of rejection letters
• Requests for claims payments
• Liaison with brokers and service providers

Behavioural dimensions:

• Attention to detail
• Deadline orientated
• Strong admin skills with an ability to prioritise workload
• Good interpersonal skills
• Assertive
• Ability to work under pressure

Candidate Requirements:

• Education: (not negotiable) Matric
• Commercial claims experience of at least 2 – 10 years, preferably at a UMA or insurer.
• Short-term Insurance qualifications will be an added advantage
• Being FAIS compliant will be an added advantage
• Fluency in English and Afrikaans
• Computer Literacy (MS Word, Outlook and Excel)
• COVID 19 Vaccination Certificate

Remuneration:

Annual Cost to Company package inclusive of a performance-based
bonus: Negotiable based on experience
Pension scheme and Group life insurance

To apply please email your CV to marc@cia.co.za

CIA is underwritten by Compass Insurance Co. Limited (awarded an A + rating by Global Credit Ratings), a subsidiary of the Hannover Reinsurance Group -the third largest reinsurer in the world. CIA is part of the Lireas Holdings Group of companies, which in turn is a wholly owned subsidiary of the Hannover Reinsurance Group Africa Limited.

Commercial & Industrial Acceptances (Pty) Ltd Registration No: 2000/019340/07 is an authorised Financial Services Provider No: 13890 acting as an Underwriting Managing Agent for Compass Insurance Company Limited Registration No: 1994/003010/06 Compass’s Financial Services Provider No: 12148

We’ve got a position available for a Retentions Reinstatement Consultant.

Purpose of position:

Communicating with clients and managing relationships in order to increase loyalty and reinstate their business.

Responsibilities:

• Handling difficult client calls.
• Reinstating client policies.
• Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards.
• Ensuring that all interactions with clients are in alignment with the company’s culture and values.

Requirements:

• Matric or matric equivalent (essential)
• RE and FAIS accreditation (advantageous)
• Experience in a similar role would be beneficial

Skills and Attributes:

• Sales and client service oriented
• Attention to detail and quality oriented
• Deadline and results oriented
• Ability to take initiative
• Enthusiastic and passionate about the job and the company
• Organised, punctual and excellent time management skills
• Teamwork and collaboration
• Good judgment and problem-solving skills
• Adaptable and resilient
• Honesty and integrity
• Good interpersonal and communication skills
• Negotiation skills
• Administration skills

To apply, send your CV to leevashan.naidoo@kingprice.co.za. If you don’t receive any feedback within 10 working days after the closing date, please accept your application as unsuccessful. In response to this ad, you acknowledge and accept that we’ll need to process your personal info. To see how we process personal info, feel free to check out the privacy policy on our website.